Privacy Policy

Last updated: 3rd July 2026

About this policy

This policy covers the JustElectrix website only. It explains what personal information we collect through the site, why we collect it, and what we do with it. It does not cover anything we do away from the website, which is handled separately.

By using the site you are agreeing to this policy. If you do not agree with it, please stop using the site. We may update the policy from time to time, and the version on this page is always the current one.

Who we are

JustElectrix Limited is responsible for the personal information collected through this website. In data protection terms, we are the data controller.

Company: JustElectrix Limited [confirm exact registered name]
Company number: 13537763 [confirm]
Based in: Woking, Surrey
Email: info@justelectrixlimited.co.uk
Phone: 01483 348080

If you have any questions about this policy or the information we hold, contact us using the details above.

What we collect

We keep this to a minimum, and there are two kinds.

Information you give us. When you fill in a form on the site, such as a contact or enquiry form, we collect:

your name
your email address
your phone number

Information collected automatically. When you use the site or send a form, we also record:

your IP address
your user agent, which is basic information about the browser and device you are using

We use the IP address and user agent to keep the site secure and to help stop spam and abuse.

We do not collect any sensitive information, and we do not ask for anything we do not need.

Cookies

This site uses first-party cookies only. These are cookies set by us, for this website. We do not use third-party cookies, advertising cookies, or cookies that share your information with anyone else. The cookies we use are limited to what the site needs to work properly.

You can manage cookies through your browser settings at any time. Turning off essential cookies may stop parts of the site working.

Analytics

We use Burst Statistics to see how the site is being used, for example which pages people visit. Here’s the thing that sets it apart from most analytics. It is cookieless and it runs on our own website, so it does not set tracking cookies, it does not follow you across other sites, and it does not hand your data to a third party. The information it collects is anonymised, including your IP address, so it tells us about traffic and trends rather than about you as a person.

Why we use your information

Under UK data protection law we need a lawful basis for using your information. Here is how that breaks down.

To reply to your enquiry and give you a quote. Our basis is taking steps at your request before entering into a contract, along with our legitimate interest in responding to you.
To keep the site secure and prevent spam and abuse, using your IP address and user agent. Our basis is our legitimate interests.
To run the website through essential cookies. Our basis is our legitimate interests.
To understand how the site is used, through cookieless, anonymised analytics. Our basis is our legitimate interests.

We do not use your details for marketing unless you have asked us to, and we will never sell your information.

Who we share it with

We do not sell your information and we do not share it for advertising.

We use a small number of trusted providers to run the site and to contact you, for example our website hosting and our email provider. They only handle your information on our instructions and under proper agreements.

We may also disclose information if the law requires it, or where it is needed to protect our rights, our property, or the safety of our customers.

Any other websites we link to are not covered by this policy, and we are not responsible for how they handle your information. Please check their own policies.

How long we keep it

We keep the information collected through the site for as long as the website is live. The analytics information is anonymised, so it is about trends rather than about you. If you have sent us your details through a form and you would like them removed, just ask, and we will delete them.

How we protect your information

The site runs over a secure, encrypted (HTTPS) connection, so anything you send through it is protected in transit. We store data on secure servers and limit who can access it. No system is ever completely secure, but we take reasonable steps to keep your information safe.

Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

ask for a copy of the information we hold about you
ask us to correct anything that is wrong
ask us to delete your information
ask us to restrict or stop using it
object to us using it
ask us to transfer it to you or another provider
withdraw your consent, where we relied on consent

To use any of these, just contact us. It is free, and we will respond within one month.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office, the UK regulator, at ico.org.uk.